Privacy Policy

Next Steps Senior Placement, LLC
Effective Date: January 19, 2026
Last Updated: January 19, 2026

Introduction

Next Steps Senior Placement will NEVER sell your personal information.

This Privacy Policy describes the privacy practices of Next Steps Senior Placement, LLC (“we,” “us,” or “our”) with respect to information collected through our United States activities, including through our website (www.nextstepssenior.com), email communications, digital publications, social media pages, mobile and other applications owned or operated by us, our offline activities, and any other services linked to this Privacy Policy (collectively, the “Services”).

Our Services are directed to individuals in the United States. By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers
First and last name, title, date of birth, gender.

Contact Information
Mailing address, email address, telephone number.

Consumer Health Data
Information related to health conditions, diagnoses, treatments, or care needs for the purpose of senior placement services.

Profile Information
Preferences, feedback, survey responses, and service-related notes.

Usage Information
Information about how you use our website and Services.

Marketing and Communications Information
Communication preferences and interactions with our emails or messages.

User Content
Information you voluntarily post on public areas of our website or social media pages.

Sensitive Information Disclosure:
We may collect sensitive information related to mental or physical health conditions solely to provide senior placement and care coordination services.

2. How We Collect Information

We collect information in the following ways:

Directly from you when you complete forms, contact us, request services, or communicate with us.
Automatically through cookies, server logs, and similar technologies when you use our website.
From third parties such as referral partners, service providers, or community partners involved in senior placement.

3. Cookies and Automatic Data Collection

We may use cookies and similar technologies to:

Improve website performance
Remember your preferences
Understand how visitors use our site

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

4. How We Use Information

We use your information to:

Provide senior placement and referral services
Respond to inquiries and requests
Communicate with you about services and resources
Improve our website and services
Comply with legal and regulatory requirements
Protect against fraud and misuse

We do NOT sell your personal information.

5. Disclosure of Information

We may share your information with:

Service providers and contractors who assist us in operating our business
Partner senior living communities and care providers for placement purposes
Legal or regulatory authorities when required by law
In connection with a business transfer, merger, or sale

We do not sell or rent your personal information.

6. SMS Terms & Conditions
Next Steps Senior Placement LLC

SMS Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from Next Steps Senior Placement LLC, you may receive text messages related to:

• Scheduling and confirming consultations or meetings
• Tour scheduling and reminders for senior living communities
• Follow-up communication regarding placement options and next steps
• Care coordination and updates related to senior housing inquiries
• Responses to questions submitted through our website, phone, or referrals

Example message:
“Hello, this is Next Steps Senior Placement confirming your consultation tomorrow at 10:00 AM. Please reply YES to confirm or STOP to opt out.”

Message Frequency
Message frequency may vary depending on the type of communication and your interaction with our team. You may receive up to 2–5 messages per week related to scheduling, tours, or care coordination.

Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your wireless carrier and pricing plan. These fees may vary for domestic and international messages.

Opt-In Method
You may opt in to receive SMS messages from Next Steps Senior Placement LLC by:

• Submitting an online form on our website
• Verbally providing consent during a phone or in-person conversation
• Completing a paper intake or consent form

Opt-Out Method
You may opt out of receiving SMS messages at any time by replying “STOP” to any text message you receive. You may also contact us directly to request removal from our messaging list.

Help
If you need assistance, you may reply “HELP” to any message or contact us directly at:

720-515-8014
hello@nextstepssenior.com

Standard Messaging Disclosures

• Message and data rates may apply
• Message frequency may vary
• You may opt out at any time by texting “STOP”
• For assistance, text HELP or call 720-515-8014 or visit our website at www.nextstepssenior.com.

Visit https://www.nextstepssenior.com/privacy-policy for privacy policy and https://www.nextstepssenior.com/privacy-policy for Terms of Service.

For assistance, text HELP or call 720-515-8014 or visit our website at www.nextstepssenior.com.
Visit https://www.nextstepssenior.com/privacy-policy for privacy policy and https://www.nextstepssenior.com/privacy-policy for Terms of Service.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

8. Your Rights and Choices

Depending on your state of residence, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

To exercise your rights, contact us using the information below.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Next Steps Senior Placement, LLC
Castle Rock, Colorado
Email: hello@nextstepssenior.com
Website: www.nextstepssenior.com

SMS Terms & Conditions
Next Steps Senior Placement LLC